What This FAQ Covers and Why It Matters
Most questions we get fall into a handful of categories: opening an account, funding it with PayPal, Venmo, or a Play+ prepaid card, completing identity verification, and knowing where to go when something doesn't look right. Rather than pointing you at a vague help center, we've written out the actual steps here. When you add PayPal as your payment method, for example,
the confirmation screen inside your account wallet shows the linked email — that's your signal the connection is live. Verification usually means uploading a government-issued photo ID through the secure form inside your account settings; once reviewed, your withdrawal path opens up. Players in New York and other eligible states access the same account flow through mobile or desktop. If your specific
question isn't here, live chat connects you to a real agent who can pull up your account details directly.
- PayPal
- Venmo
- Play+ Prepaid
- Mobile Access
- Live Chat Support